Hero Rewards

For more information, visit our Loyalty Program page here.

How do I sign up for the Rewards program?

Create an account by clicking the "JOIN NOW" button at the top of this page. Enter your email and password and start earning points! It's free to join and you'll automatically earn points with every purchase.

Where can I find my rewards balance?

Simply log into your account and click on the Rewards section to view your rewards balance, points activity, ways to earn, and available rewards.

How do I redeem my points?

Log into your rewards account, click on "MY REWARDS" and click on the "REDEEM NOW" button at the top of the page. Select the reward you qualify for based on your points balance to redeem your discount code. Enter the code at checkout when you place your order!

How many points will I earn with my purchase?

Earn 1 point for every dollar you spend. You'll have the option to redeem 4 discounts depending on your points balance:

100 points = $5

200 points = $10

300 points = $15

400 points = $20

What happens when I refer a friend?

When you refer a friend, both you and your friend will receive a $10 reward. Your friend will receive $10 off their first purchase of $50 or more. When your friend completes their first purchase, 200 points ($10 reward) will be added to your account.

When will I receive points for referring friends?

When your friend completes their first purchase, 200 points ($10 Reward) will be added to your account. You'll receive an email to let you know that the points have been added to your account. The friends that you refer must be first time customers to receive their own $10 referral reward.

Do my points expire?

Your points will expire exactly one year after the date they are earned from your purchase. We'll send you a reminder to redeem your points 30 days before they expire.

Subscriptions

For more information, visit our subscriptions page here.

How do I start a subscription?

You can create a subscription by shopping directly on the product page and selecting "Subscribe and Save" before adding to cart. Choose your subscription frequency and continue with check out. Placing a subscription order does not automatically open a Hygiene Hero store account. To view your account status or manage your subscription, you need to open and create an account here.

How do I cancel my subscription?

You can cancel your subscription at any time by visiting the "Subscriptions" section within your account. You must be logged in to manage your subscription. Cancellations will take effect with your next subscription order. You will receive an email confirming your cancellation. Please note that each subscription must be cancelled or modified if multiple subscriptions are active. Change or cancellation requests must be made two days prior to the next shipment. For example, if your next subscription shipment is processed on 9/30, you will receive the first email reminder on 9/20, then the second email reminder on 9/26. To make changes or cancel the 9/30 order, you must submit your request by the end of day on 9/28.

Can I change how often my subscription is delivered?

You can change your delivery frequency, next order date, or quantity by visiting "Subscriptions" within your account. You must be logged in to manage your subscriptions. Please note that if multiple subscriptions are active, each one must be modified. Please allow up to 24 hours for modifications to be processed.

Can I subscribe to any product?

Subscription availability can be found directly on the product page. Please note not every product is available for subscriptions.

When do I get notified for my upcoming subscription shipment?

You will get an email reminder of your upcoming subscription order 10 days before the automatic order is generated. A final reminder is sent out 4 days prior to the order being generated. Change or cancellation requests must be made two days prior to the next shipment. For example, if your next subscription shipment is processed on 9/30, you will receive the first email reminder on 9/20, then the second email reminder on 9/26. To make changes or cancel the 9/30 order, you must submit your request by the end of day on 9/28.

Do I earn Hero Reward points for my subscription orders?

Yes, you can earn Hero Reward points with your subscription orders. From time to time, we offer loyalty program promotions by giving bonus points for subscription orders as extra rewards for our loyal customers.

Vipstick Serum

What is Vipstick Serum?

Vipstick Serum is a truly multi-functional intimate care product with the following key functions: 

  • Plumps up labia and clitoris
  • Restores suppleness and elasticity to aging skin 
  • Stimulates clitoris with an instant warming sensation 
  • Boosts circulation to enhance libido for an instant arousal 
  • Immediately hydrates and relieve itching, burning, and dryness 
  • Protects delicate skin from friction 
  • Reduces discomfort during intimacy 
  • Soothes and calms irritated & chafed skin 
  • Helps maintain a healthy microbiome balance 
  • Evens out skin tone and mitigates hyperpigmentation 
Is Vipstick Serum a lubricant

No, it’s not.  Vipstick Serum is not just a moisturizer and our Vipstick really does much more than regular lubricants. The conventional lubricant is really designed to help make it “easier for men” that works mechanically by simply providing slipperiness. Vipstick Serum is formulated with women’s health and pleasure in mind.  It plumps your labia, boost blood flow, heighten sensitivity, and the boosted circulation helps stimulate natural lubrication from within so for many women, it does offer an elevated level of intimate joy.  

In addition, it is also a skin-nourishing serum with collagen and powerful plant-based nutrients.   

Is Vipstick Serum like a Lip Balm for the vagina? 

Vipstick Serum is not just a moisturizer. It does much more than a lip balm. Vipstick Serum is formulated with women’s health and pleasure in mind. It plumps your labia, boosts blood flow, heightens sensitivity, and the boosted circulation helps stimulate natural lubrication from within. It provides an elevated level of intimate joy. In addition, it is also a skin-nourishing serum with collagen and powerful plant-based nutrients. 

Why on earth would I need to plump up my labia?  Better yet, why would I want my bunny rabbit “plumped”? 

Many women don’t realize that the benefits of a set of fuller “lower lips” are beyond skin deep.  The labia shrink with age. A set of fuller “lower lips” are not only aesthetically pleasing but it also helps enhance intimacy. Their main functions are to protect the vagina and urethral openings from mechanical irritation, dryness and infections. They also help stimulate the vestibule and clitoris during intimacy. Therefore, a set of plump labia helps make intimacy more enjoyable.  

Do you use this just for sex or on a regular basis? 

You can use Vipstick Serum on a regular basis for skin nourishment and dryness relief. (It has peptides for collagen boost and elasticity enhancement, many plant extracts for antioxidants and skin-brightening, and hyaluronic acid for hydration). Just be aware that you will feel a warming sensation because it boosts blood circulation very effectively.  Some of our customers told us sometimes they accidentally extended their self-care regimen into a self-love session. 😊 

How do I use it?

Vipstick is small but mighty. For each application, you only need to glide the stick 3-4 times on the labia (especially in the inner labia) and clitoris to feel the effect. Massage in circular motions or straight lines and you will feel the warming sensation almost instantly.  It works by boosting your circulation, so you will feel the blood flow increase in your libido and feel a warming sensation within seconds.  Because of the increased blood flow, you will naturally become moist inside your vagina and your labia and vaginal opening will become more moist making you aroused.   Usually, the warming sensation remains effective for 15-20 minutes.  Reapply as needed.  

It is important not to apply too much product each time or it may get too warm.  Because it varies a little bit for each person, some people are more sensitive than others. With time, you will know better and better how much product you need each time  

Will my partner feel it?

We suggest you use it on yourself for your own arousal first and let it stimulate your body to lubricate naturally from the inside first. Then, Vipstick Serum will be mixed with your own body fluid and your partner will enjoy the benefits from it that way. Or use Vipstick mainly for foreplay and see how your partner feels in the beginning before penetration. As long as you don't over-apply, it shouldn't "over-heat" your partner's genitals. So our suggestion is to start slow and see how much the right amount is when you use it with a partner. And keep in mind, everyone responds to a product differently, so you need to test it when you have a different partner. 

Can I Use Vipstick Serum Together With Lubricants?

Vipstick Serum is skin nourishing pleasure primer specifically designed to keep women's labia and clitoris hydrated, youthful, to heighten sensitivity, boost blood circulation and help you naturally lubricate from the inside. Many women told us that when they use Vipstick Serum, they don't need lubes because they become moist naturally. In fact, we don't recommend using lube at the same time when you use Vipstick Serum because the lube would dilute its effect. We recommend using Vipstick Serum for self-pleasure or for foreplay to get you into the mood first. If you still need extra moisture 5 minutes after applying Vipstick, then apply lube for additional lubricant (but not at the same time) so you can fully enjoy the benefits of Vipstick Serum first without diluting its effect.

Can I use it on my male partner? 

We have customers that told us that she uses it on her partner too, however this product was designed with women's needs in mind and we didn't test this product on men. 

 If your partner is male and is interested in applying the product directly on himself, we suggest he did a small test first by apply a tiny bit of Vipstick and massage it on his skin and see how it feels.  If there is no negative reaction or burning sensation, then he can apply it on the sensitive area. And if it feels good, then apply a little more and then go from there.  But again, we didn't design this product for men so these are not hard rules and are only suggestions.  

Can it be used on sex toys?

Vipstick is designed mainly for your labia and clitoris.  Yes, it can be applied on toys but we think it would be a bit wasteful because you will get most of the products on the toy instead of your skin and the effect you get from the product residue on the toy will be diminished unless you put more products on it.  

Is clitoris important? 

Our clitoris is the most sensitive part of our body with 8000 nerve endings in our clitoris (the male part only has 4000 nerve endings) and the skin there is very delicate. 

Does this have hormones in it any type of estrogen, or will it causing any estrogen increase?

No, this product does not contain soy, any estrogen or hormone-altering ingredients.

Is Vipstick Serum safe for oral sex?

You or your partner may ingest a trace amount of Vipstick Serum during oral sex and that’s totally safe.  In fact, our Vipstick Serum is 98+% natural, packed with natural emollients and plant-based antioxidants and botanical nutrients and is safer than most regular lipsticks on the market that are filled with artificial dyes, synthetic fragrance and artificial flavors. 

We offered flavored options with natural flavors so you and your partner can thoroughly enjoy this product without any worries.

What does Vipstick Serum taste like? 

We now offer three choices: unflavored, Chocolate Strawberry Flavor and French Vanilla Flavor formulas. The unflavored ones do have a slight bitter taste of the natural plant oil, so for oral sex, we recommend the flavored options for extra delight. You can find all three choices of Vipstick Serum here.  

Are the flavors in the flavored Vipstick Serum natural?  

We only use natural flavors. We never use synthetic flavors, so you and your partner can safely enjoy the extra fun and delight without any worries.  

Does it have a smell?

All of our Vipsticks have no added fragrances, however you can smell the scent from the flavors in the flavored options.

We only use natural flavors so you can safely enjoy the extra delight.

What is considered “a trace amount”?

When you lick your own lips, or someone kisses you passionately and gets all your lipstick in their own mouth. 😋 That is a trace amount.

How does it work?

This unique formula contains a proprietary 3xP Bio-Complex:  

  • Clinically proven Peptide Complex plumps up labia and increase elasticity 
  • It contains a clinical-proven neurotransmitter that releases neuropeptides to activate sensory neurons and increase blood circulation.  
  • It creates a warming sensation from the increased blood flow to the genital area, and naturally makes you aroused, heighten the sensation, enhance your libido, leading to the production of vaginal lubrication, making your vaginal opening and labia more moist and ultimately enhance intimate pleasure.  
  • Proprietary Plant Extracts including White Mulberry, Turmeric & Camu Camu, Ashwagandha to brighten skin, reduce stress and reduces the appearance of lines and wrinkles 
  • Fermented Postbiotic Blend helps maintain a healthy microbiome balance 
  • Hyaluronic acid, Mango Seed Butter & Shorea Butter soothe, hydrate and promote skin elasticity 
How many applications does one stick contain?  

Each Vipstick Serum should last 90-120 applications, assuming each application is 3-4 swipes. This has taken into account the cleaning of the tip of the stick before and after each use.  

How do I keep it clean?  

Please ensure to carefully follow the detailed instructions provided on our packaging, as hygiene is paramount for anything applied to our intimate areas. 

Just like with intimate devices, it is essential to clean them before and after each use for optimal hygiene. Similarly, with Vipstick, please remember to wipe clean the tip of the stick with a clean tissue BEFORE and AFTER each use to ensure that any product that has come into contact with your skin is removed and that you are applying a fresh layer of the product to your skin every time and

During intimate moments, various factors such as hygiene, the use of devices, or certain positions could potentially lead to infections afterward. Therefore, we always recommend washing both before and after intimacy. Furthermore, it is highly recommended to urinate afterward to help flush out any potentially harmful bacteria. 

Is it FDA approved? 

Vipstick Serum is a skin nourishing pleasure primer for your vulva, designed for topical use only.  It does not fall under medical treatment or over the counter category and does not require FDA approval. We would also alike to add that Vipstick is. 98+% natural formula. You can see the complete ingredient list on our website but let us share it here as well 😊:  

CAPRYLIC/CAPRIC TRIGLYCERIDE, CETEARYL OLIVATE, EUPHORBIA CERIFERA (CANDELILLA) WAX, SORBITAN OLIVATE, SACCHAROMYCES FERMENT, MANGIFERA INDICA (MANGO) SEED BUTTER, ASPERGILLUS FERMENT, SHOREA ROBUSTA SEED BUTTER, MORUS ALBA (WHITE MULBERRY) ROOT EXTRACT, MYRCIARIA DUBIA (CAMU CAMU ) FRUIT EXTRACT, PROPOLIS EXTRACT, CURCUMA LONGA (TURMERIC) ROOT EXTRACT, OCIMUM SANCTUM (BASIL) LEAF EXTRACT, WITHANIA SOMNIFERA (ASHWAGANDHA) ROOT EXTRACT, VANILLYL BUTYL ETHER, PALMITOYL TRIPEPTIDE-1, HELIANTHUS ANNUUS (SUNFLOWER) SEED OIL, ETHYLHEXYL PALMITATE, TRIBEHENIN, SORBITAN ISOSTEARATE, SODIUM HYALURONATE, TOCOPHEROL 

Hope this helps. If you need further assistance, please don’t hesitate to reach out again.  You can DM us or email us at cs@hygiene-hero.com. 😊

Private Bar

What is Private Bar?

Sorry, it is a not private club. It is a 100% natural bar soap designed for your most delicate private area. We decided to call it Private Bar to clearly differentiate it from other regular soap.

Why do I need Private Bar?

Private bar is designed to elevate your personal hygiene routine. If you want brighter & softer skin down and under, minimize ingrown hairs and bumpy skin, and maintain a healthy microbiome balance for your vulva, then Hygiene Hero Private bar is for you.

How soon can I see results?

It really varies by person and their conditions. We have customers who told us they saw brighter skin in three days and some said they saw less ingrown hairs immediately after their first shave using our products. But it's safe to say it takes about two weeks of continuous use to see results. The key is ongoing maintenance. Over time, you should notice fewer ingrown hairs, softer and smoother skin.

Is vaginal odor natural?

Unusual vaginal odor happens from time to time. Even when you’re taking good care of your body and your vagina, you may experience unfamiliar smells. What’s not normal is persistent or strong odors.

A healthy vagina’s typical scent may best be described as “musky” or “fleshy.” A menstrual cycle might cause a slightly “metallic” scent for a few days. Intercourse may change the smell temporarily. If you notice a stark difference in your odor, then you may be experiencing a sign of a potential problem.

What factors can affect vaginal odor?

Several factors can affect vaginal odor, including:

  1. Hormonal changes: Fluctuations in hormone levels throughout the menstrual cycle, pregnancy, perimenopause, and menopause can impact vaginal odor.
  2. Hygiene practices: Overwashing or using harsh soaps, douching, or excessive use of feminine hygiene products can disrupt the natural balance of bacteria in the vagina and affect its odor.
  3. Infections: Bacterial vaginosis (BV), yeast infections, and sexually transmitted infections (STIs) can all cause changes in vaginal odor.
  4. Sweating and moisture: Increased sweating in the genital area, such as during exercise or hot weather, can contribute to changes in vaginal odor. Excessive moisture or wearing non-breathable fabrics can also create an environment where bacteria thrive, potentially affecting odor.
  5. Sexual activity: Intercourse can temporarily alter vaginal odor due to changes in pH and the introduction of new bacteria. However, a persistent unpleasant odor may indicate an underlying issue.
  6. Diet: Certain foods, such as garlic, onions, strong spices, and excessive caffeine or alcohol consumption, can influence body odor, including vaginal odor.

It's essential to remember that every woman has a unique vaginal odor, and it is often normal. However, if you notice a significant change in odor accompanied by other symptoms like itching, burning, unusual discharge, or discomfort, it's advisable to consult with a healthcare professional for an evaluation and appropriate treatment if necessary.

What can i do to eliminate or reduce my vaginal odor?

Practice good hygiene is the most important thing. Don’t use perfumed soaps or body washes. The scents and chemicals may upset your vagina’s natural pH. Use warm water so it is more gentle.

Make sure to wear underwear made of breathable fabric. Otherwise, it is better to switch to 100% cotton because you don't want excess moisture can upset your natural bacteria levels and lead to infections.

Probiotics, which are good-for-you bacteria, can help maintain the pH balance of your vagina. Probiotic-rich foods include yogurt, kombucha, and unpasteurized sauerkraut.

Maintain a healthy diet. Aim to eat a balanced diet with plenty of fruits, vegetables, whole grains, and lean proteins. A balanced diet makes for a healthy body, and that includes your vagina.

Stay hydrated. Drinking plenty of water is good for more than just your skin. It can help your vagina’s overall health, too, by encouraging healthy sweating and fluid release.

Avoid douches and scrubs made of chemicals. You might think they’ll help eliminate bad bacteria, but they also eliminate the good bacteria. Let your body work out the bacteria ratios and skip these unnatural washes.

Wash your genital area before and after intercourse. Sex introduces bacteria, as well as foreign substances like lubrication and spermicide from condoms. Wash before and after sex to help maintain natural bacteria levels.

Cut out tight clothes. Clothes that are too tight don’t let your vagina and groin area breathe. Getting plenty of oxygen is vital to good vaginal health.

Why does vulva pH balance affect vaginal health?

The vulva's pH balance affects vaginal health because the vagina and vulva have slightly different pH levels, which play crucial roles in maintaining a healthy environment. The vagina typically has a slightly acidic pH (around 3.8 to 4.5), while the vulva usually has a slightly more neutral or alkaline pH.

When the vulva's pH is imbalanced, it can lead to changes in the vaginal pH, making it less acidic. This shift can disrupt the natural balance of beneficial bacteria (Lactobacilli) in the vagina, potentially causing an overgrowth of harmful bacteria or yeast, leading to conditions like bacterial vaginosis or yeast infections.

To maintain vaginal health, it's essential to maintain good vulvar hygiene and use pH-balanced products that respect the natural acidic environment of the vagina. If experiencing my issues, consulting a healthcare professional is advisable for proper diagnosis and treatment.

What is a healthy pH balance for your vulva?

A healthy pH balance for the vulva typically falls within a slightly acidic range, which is around 4.5 to 5.5. This slightly acidic pH helps to maintain a protective barrier and supports the growth of beneficial bacteria that promote vaginal health.

It's important to note that the pH level can vary slightly among individuals, and some factors like hormonal changes during the menstrual cycle can influence the pH balance. However, if the pH level deviates significantly from the healthy range, it may increase the risk of infections or discomfort.

To maintain a healthy vulvar pH, it's essential to practice good hygiene, avoid using harsh soaps or products that may disrupt the natural balance, and wear breathable cotton underwear. If you have concerns about your vulvar health or experience any symptoms, consulting a healthcare professional is recommended for proper evaluation and guidance.

Can essential oils help reduce vaginal odor?

Some essentials have antimicrobial and antifungal properties that may help reduce and eliminate bacteria. But never apply essential oils directly to the skin without diluting them first in a carrier oil. Even diluted, essentials can still be irritating to the vaginal area. Therefore you must be careful when applying it.

Why is douche bad for you? I know so many women do it.

Douching is washing or cleaning out the vagina with water or other mixtures of fluids. In the United States, almost one in five women 15 to 44 years old douche. According to US Department Health & Human Services, doctors recommend that you do not douche. Douching can lead to many health problems, including problems getting pregnant. Douching is also linked to vaginal infections and sexually transmitted infections.

Douching can change the necessary balance of vaginal flora (bacteria that live in the vagina) and natural acidity in a healthy vagina. A healthy vagina has good and harmful bacteria. The balance of bacteria helps maintain an acidic environment. The acidic environment protects the vagina from infections or irritation.

Douching can cause an overgrowth of harmful bacteria. This can lead to a yeast infection or bacterial vaginosis. If you already have a vaginal infection, douching can push the bacteria causing the infection up into the uterus, fallopian tubes and ovaries. This can lead to pelvic inflammatory disease, a serious health problem.

Should I douche to get rid of vaginal odor?

No. You should not douche to try to get rid of vaginal odor or other vaginal problems like discharge, pain, itching, or burning.

Douching will only cover up odor for a short time and will make other problems worse. Call your doctor or nurse if you have:

- Vaginal discharge that smells bad
- Vaginal itching and thick, white, or yellowish-green discharge with or without an odor
- Burning, redness, and swelling in or around the vagina

- Pain when urinatingPain or discomfort during sex

These may be signs of a vaginal infection, or an STI. Do not douche before seeing your doctor or nurse. This can make it hard for the doctor or nurse to find out what may be wrong.

For more information, visit https://www.womenshealth.gov/

What are the scents of Private Bars?

Private Bar is 100% natural, handcrafted in America. We don't any synthetic fragrance to our formula. What you smell is all from ingredients of natural sources.

Daily Ritual Oatmeal Private Bar has a very calming scent of lavender mixed with orange, cedarwood, rosemary and eucalyptus leaves.

Exfoliating Cranberry Private Bar has a very refreshing citrus scent mixed with lemongrass, orange and rosemary leaves.

How long is the shelf-life of Private Bars?

Private Bars have a shelf life of 3 years. Because our products are made with 100% natural ingredients and contain no preservatives, each batch of product may vary by color, smell, and consistency.

Is Private Bar safe?

Private bars are manufactured in a USDA organic certified facility. The USDA organic program is the gold standard of natural world-wide.

That being said, if you experience irritation please discontinue use and consult your doctor regarding your specific situation.

Is private bar safe for pregnant women?

Although Private Bar is 100% natural, it has not been tested for use during pregnancy and/or breastfeeding. Just like any other skincare regimen, it is always recommended to consult with your doctor before use.

Can men use this product?

Yes. Private bar is gentle for face, and strong enough for body. So, if you male partner or husband wants to use it, they can, too. It will help prevent ingrown hair for them just it would for you. However, cranberry seeds has a gentle scrubbing function, he is advised to go gentle when using Exfoliating Cranberry Private Bar.

Can I use it on other parts of my body?

Yes, Private bar is designed for your vulva but it is also gentle enough for face and strong enough for body. Exfoliating Cranberry Private bar is very effective in removing deodorant residue on arm pits or dry skin on elbows. Daily Ritual Oatmeal Private Bar is so moisturizing that it leaves your body soft after cleansing.

Can children use this product?

Both Private bars are 100% natural without any artificial fragrance, colors, sulfates or parabens. Daily Ritual Oatmeal Private Bar is super gentle and nourishing so it is also recommended for kids. However, Exfoliating Cranberry Private Bar has a gentle scrub function so it is recommended to be used on kids 6 years or older.

Is unscented V.V. Oil safe to ingest?

Our unscented V.V. Oil is 100% natural and should be safe if ingested in small trace amounts. However, the ingredients used in this product are cosmetic grade, not food grade so we don't recommend ingestion in large quantity.

What causes ingrown hairs and how can I prevent them?

To avoid ingrown hairs, you can follow these steps:

Avoid tight clothing as much as possible: Wear loose-fitting clothing to avoid irritating the skin and causing ingrown hairs.

Exfoliate regularly: Gently exfoliate the skin to remove dead skin cells that can clog hair follicles and lead to ingrown hairs.

Use proper shaving techniques: Shave in the direction of hair growth to avoid cutting the hair too short and causing it to grow back into the skin.

Moisturize regularly: Keeping the skin hydrated can help prevent ingrown hairs.

Don't pick at ingrown hairs: Picking at ingrown hairs can make the condition worse and lead to infection.

Consider hair removal methods: If you are prone to ingrown hairs, consider alternative hair removal methods such as waxing or laser hair removal.

Keep the skin clean: Wash the skin regularly to remove dirt and oil that can clog hair follicles and lead to ingrown hairs.

Are women of color more likely to get ingrown hairs?

Anyone who shaves, tweezes or waxes their hair can develop ingrown hairs. If you shave often, you're more likely to have ingrown hairs. You're also more likely to have ingrown hair if you have skin of color or thick, coarse or curly hair.

What are the causes for hyperpigmentation and dark spots?

Hyperpigmentation refers to an increase in melanin, the pigment that gives color to the skin, which can result in dark patches or spots on the skin. The causes of hyperpigmentation include:

Sun exposure: Prolonged sun exposure can increase melanin production and lead to hyperpigmentation.

Hormonal changes: Hormonal changes, such as those that occur during pregnancy, can increase melanin production and cause hyperpigmentation.

Inflammation: Inflammation, such as that caused by acne, can increase melanin production and result in hyperpigmentation.

Skin injury: Trauma to the skin, such as cuts or burns, can trigger hyperpigmentation as the skin heals.

Certain medications: Some medications, such as tetracyclines and phenytoin, can increase the risk of hyperpigmentation.

Age: As skin ages, it can become more susceptible to hyperpigmentation.

Genetics: Some people are genetically predisposed to hyperpigmentation.

It's important to protect the skin from sun exposure and to avoid picking at acne or other skin conditions to reduce the risk of hyperpigmentation. There are topical prescription medications such as hydroquinone that can help to lighten hyperpigmented areas, but we don’t recommend that for delicate areas such as vulva.  

We recommend a more gentle approach with Exfoliating Cranberry Private bar to resurface new skin layers and even out skin tone gradually.  And our V.V. Oil contains natural plant extracts that can help brighten the skin gradually.  We don’t promise overnight results but we have customers who wrote to us and told us that she saw her dark skin in her inner thighs become brighter after using our Private Bar Duo for three days.  We are always very excited to hear feedback like that! 

How do I safely exfoliate my vulva?

It is important to follow these steps to minimize the risk of irritation or injury:

Use a gentle, unscented soap or intimate wash: Avoid using harsh soaps or exfoliating products that contain harsh chemicals or synthetic fragrances.

Avoid heavy scrubbing: Cleanse the area using a gentle, circular motion with gentle exfoliators that are not sharp. 

Be gentle: Avoid using harsh scrubs or loofahs, and instead use your fingertips or a soft cloth to exfoliate.

Limit exfoliation to two to three times a week: Over-exfoliating can cause irritation and dryness, so limit exfoliation to once a week or less.

Hydrate the skin: After exfoliating, it is important to hydrate the skin by applying a gentle moisturizer without synthetic fragrances. 

The vulva has its own natural protective mechanisms in place to maintain its health, and it is important to avoid disrupting the delicate balance of bacteria and pH levels that help to protect against infections. That’s why it is important to natural gentle soap or feminine wash.

If you experience any discomfort, itching, or redness, stop immediately and speak with a healthcare provider. 

Why do your soap bars have a lighter foam?

All of our bar soaps have a light foam because heavy foam can be very harsh on your skin. Most foamy cleansers contain very harsh or irritating ingredients like sulfates (SLS, Sodium Laureth Sulfates), which can cause a range of problems, from redness and inflammation to itching and flaking. Surfactants disrupt your skin's protective barrier and make your skin more vulnerable to bacterial infections and acne, etc. Foam makes the pH so high, the lipids in your skin's protective barrier break down. When that happens, skin becomes all dry and sensitive.

The squeaky clean feeling after washing with foamy cleansers is actually a psychological effect. Not seeing the big white foam with a light-foam or no-foam cleanser doesn't mean your skin is not clean. It just means your skin's protective layers are not stripped. Our bars are full of antimicrobial and antifungal properties from safe essential oils and natural emollients from plants. They keep your skin protected during cleansing. But you can be sure that your skin is clean after using our bars without the big heavy foam.

Is synthetic fragrance really bad for you?

There are tons of studies that show linkage between synthetic fragrances and cancers and other major health issues. Here is one study on healthy risks of artificial fragrance from NIH (National Institute of Health).

You don't need to read the whole study as it is quite long. You can just scroll down to the bottom for "The Conclusion". Below is a small excerpt of that:"Hundreds of undisclosed fragrance-related chemicals in product formulations of PCHPs can trigger or intensify episodic and chronic symptoms of allergies, headaches, and cardiovascular diseases in sensitive organisms. In worse cases, fragrance chemicals interfere with the neuroendocrine-immune axis promoting cancer and developmental problems. "

This is why as a natural and eco self-care brand, we insist on only using natural fragrances, with no petrochemicals, which you can find in synthetic ones.

Super Panty

How do I determine my Super Panty size?

The industry's size standards are consistently evolving and it's normal that you may need a different size from one brand to another, so please be sure to review our size chart to choose the right size for you. If you are between sizes, we recommend choosing the larger size.

How do I care for my Super Panties?

Hand wash or machine wash in mesh bag with cold or warm water below 30C. Wash with like colors in gentle cycle. No bleach. Do not dry clean. Line dry only. Do not tumble dry. Do not iron. Avoid heat & sun exposure.

Can I return or exchange my Super Panty order?

Panties are only eligible for exchange in the case of product defect or damage. Please refer to the size chart to select the right size before placing an order. Because worn panties can't be resold, we do not accept returns or exchange after the panty package has been opened.

How often should women change panties?

It is recommended to change your panties every day. Wearing clean underwear every day helps to maintain good hygiene and prevent the growth of bacteria and yeast, which can cause skin irritation and infections.

It's also important to consider other factors such as physical activity level, body composition, and personal preferences when determining how often to change your panties. For example, if you sweat more during the day, you may want to change your panties more frequently.

In general, it's a good idea to change your panties as soon as you feel that they are damp or uncomfortable, and to wash them in between uses to keep them fresh and hygienic.

Isn't cotton a better fabric for panties?

There are various types of underwear available that are designed to be moisture-wicking or sweat-resistant, specifically intended for active individuals or those prone to sweating. These undergarments often incorporate special fabrics and features to help manage moisture and keep you feeling dry. Some options you might consider include:

1. Moisture-wicking fabrics: Look for underwear made from moisture-wicking materials such as polyester blends, nylon, or performance fabrics like spandex. These fabrics are designed to pull moisture away from the skin and allow it to evaporate more quickly.

2. Breathable and quick-drying properties: Seek underwear with breathable panels or mesh inserts that promote airflow and enhance ventilation. Quick-drying fabrics help prevent the buildup of moisture.

3. Anti-odor properties: Some sweat-resistant underwear incorporates technologies or treatments to minimize the growth of odor-causing bacteria, helping to keep you feeling fresh.

4. Seamless or moisture-resistant liners: Certain underwear styles have moisture-resistant liners or built-in pads to provide an extra layer of protection and absorption.

5. Sport or active underwear: Many athletic or performance underwear options are designed to be sweat-resistant and offer features like moisture-wicking, breathability, and enhanced comfort during physical activities.

isn't cotton better than polyester for the gusset area?

Cotton and polyester have different properties when it comes to moisture-wicking. Cotton is a natural fiber that is known for its breathability and ability to absorb moisture. It can absorb sweat but cotton may take longer to dry compared to synthetic fabrics.

On the other hand, advancements in textile technology have allowed for the development of breathable polyester fabrics. These fabrics are often engineered with special features such as moisture-wicking properties and enhanced airflow to improve breathability.

Polyester with advanced technology such as mesh panels or moisture-wicking treatments to enhance the breathability of polyester garments tends to repel moisture, dries faster and has a smoother texture than cotton. These innovations  improve air circulation and allow for better moisture management, making the fabric more comfortable in warm or active situations.


Many people find polyester panties to be more comfortable during physical activities or in hot and humid conditions due to their moisture-wicking capabilities.

Menopause

Can menopause affect my skin condition?

During menopause, hormonal changes can affect the skin and lead to various skin issues. Some common skin changes during menopause include:

  • Dry skin: decreased estrogen levels can lead to dry, itchy skin.
  • Wrinkles: hormonal changes can lead to a decrease in collagen production, which can result in the development of fine lines and wrinkles.
  • Age spots: As skin ages, it can become more susceptible to sun damage, which can result in the development of age spots.
  • Sagging skin: Collagen production decreases during menopause, which can cause skin to lose its elasticity and firmness.
How can I maintain healthy skin during menopause?

To maintain healthy skin during menopause, it's important to:

  • Moisturize regularly: use a moisturizer to hydrate the skin and reduce dryness.
  • Wear sunscreen: Protect the skin from sun damage by wearing a broad-spectrum sunscreen with SPF 30 or higher.
  • Eat a healthy diet: A diet rich in vitamins and nutrients can help maintain healthy skin.
  • Quit smoking: Smoking can damage skin and accelerate aging.
  • Get enough sleep: Sleep is important for skin health, as it allows the skin to repair itself.
  • Exercise regularly: Exercise can improve circulation, which can help to nourish the skin and keep it healthy.

Deodorant

Why do some people sweat more than others?

Sweating is a natural and healthy bodily function. It helps regulate your body temperature and can be a sign that you are exerting yourself physically or experiencing heat. Sweating also plays a role in eliminating toxins from your body. 

The amount of sweat produced by an individual can vary due to several factors, including genetics, physical fitness level, body size, and overall health. Here are a few reasons why some people may sweat more than others:

1. Genetic factors: Each person's body has a unique number of sweat glands, which are responsible for producing sweat. Some individuals naturally have more active sweat glands, leading to increased sweating.

2. Fitness level: Regular exercise and physical fitness can contribute to increased sweating. Well-conditioned individuals tend to sweat more efficiently, as their bodies adapt to regulate temperature more effectively.

3. Body size: Larger individuals may sweat more due to the fact that their bodies have a larger surface area, requiring more sweat production to cool down.

4. Hormonal factors: Hormonal changes, such as those occurring during menopause, can result in increased sweating.

5. Environmental factors: Hot and humid weather, intense physical activity, or exposure to heat can trigger increased sweating in most individuals.

It's important to note that excessive sweating beyond what is considered normal (hyperhidrosis) can be a medical condition and should be evaluated by a healthcare professional.

Why do some people have stronger body odor than others?

The odor associated with sweat is primarily influenced by the presence of bacteria on the skin. When you sweat, especially in areas like the underarms and groin, bacteria break down the sweat and produce compounds that can cause an unpleasant smell. Several factors contribute to why some people's sweat may have a stronger odor:

1. Apocrine glands: Certain areas of the body, such as the underarms and groin, contain apocrine glands that produce a thicker type of sweat. This sweat contains more proteins and lipids, which bacteria feed on and break down, resulting in a stronger odor compared to the eccrine sweat produced by other parts of the body.

2. Bacterial activity: Each person has a unique combination of bacteria on their skin, and some types of bacteria are more prone to producing odorous compounds when they interact with sweat.

3. Diet: Certain foods, such as garlic, onions, and spices, can contribute to stronger body odor when their aromatic compounds are released through sweat.

4. Hormonal changes: Hormonal shifts during puberty, menstruation, and menopause can affect sweat composition and odor.

5. Personal hygiene: Inadequate hygiene practices, such as infrequent showering or wearing unwashed clothes, can allow bacteria to multiply and contribute to stronger body odor.

While body odor is a natural occurrence, good hygiene practices like regular bathing, using antiperspirants or deodorants, and wearing clean clothing can help manage and minimize any unpleasant smells. If you're concerned about excessive or persistent body odor, it's a good idea to consult a healthcare professional.

How do I reduce body odor caused by sweat?

1. Maintain good personal hygiene: Take regular showers or baths using mild soap and warm water to cleanse your body. Pay particular attention to areas prone to sweating, such as the underarms, groin, and feet.

2. Use an antiperspirant or deodorant: Apply an antiperspirant or deodorant to clean, dry underarms to help reduce sweat production and mask odor. Antiperspirants can help control sweating, while deodorants help neutralize odor.

3. Wear breathable clothing: Choose natural, breathable fabrics like cotton or linen that allow air circulation and help wick away moisture from your skin. Avoid tight-fitting clothing that can trap sweat and bacteria.

4. Change clothes regularly: If you sweat excessively, consider changing your clothes frequently, especially when they become damp or sweaty.

5. Wash sweaty clothes promptly: Don't let sweaty clothes sit for too long before washing them. Washing them promptly can help prevent the buildup of bacteria and odor.

6. Manage stress: Emotional stress can trigger excessive sweating. Employ stress-management techniques such as exercise, deep breathing exercises, meditation, or engaging in activities you enjoy to help reduce stress levels.

7. Watch your diet: Certain foods and beverages, like spicy foods, garlic, onions, and caffeine, can contribute to body odor. Reducing their consumption or avoiding them altogether may help reduce body odor.

If you have persistent or severe body odor that is not easily controlled by these measures, it's recommended to consult with a healthcare professional. They can assess your situation, identify any underlying causes, and provide appropriate guidance or treatment options.

Is synthetic fragrance really bad for you?

There are tons of studies that show linkage between synthetic fragrances and cancers and other major health issues. Here is one study on healthy risks of artificial fragrance from NIH (National Institute of Health).

You don't need to read the whole study as it is quite long. You can just scroll down to the bottom for "The Conclusion". Below is a small excerpt of that:"Hundreds of undisclosed fragrance-related chemicals in product formulations of PCHPs can trigger or intensify episodic and chronic symptoms of allergies, headaches, and cardiovascular diseases in sensitive organisms. In worse cases, fragrance chemicals interfere with the neuroendocrine-immune axis promoting cancer and developmental problems. "

This is why as a natural and eco self-care brand, we insist on only using natural fragrances, with no petrochemicals, which you can find in synthetic ones.

The uniqueness of our formulas is that we don't simply rely on fragrance to mask the odor. The key is to stop the odor from forming to begin with. First, we use a combination of Zinc Ricinoleate, a powerful natural deodorizing agent, potato starch and arrow roots to absorb the sweat and trap the odor. Then, we use a unique fermented postibiotic blend to create a healthy microbiome balance for the skin so the skin is  to minimize the odor.